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Putting total quality management to work: what TQM means, how to use it and how to sustain it over the long run by

Material type:

Text; Format: print ; Literary form: Not fiction

Language: Bahasa Inggris

Publication details: San Francisco Berrett-Koehler 1993

Availability: Not available: Main Library: Withdrawn (1).

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Quality management: tools and methods for improvement.-- ed.2 by

Material type:

Text; Format: print ; Literary form: Not fiction

Language: Bahasa Inggris

Publication details: Boston Irwin McGraw-Hill 1995

Availability: Not available: Main Library: Withdrawn (1).