https://opac-lib.ums.ac.id/cgi-bin/koha/opac-search.pl?idx=&q=%28su%3A%22KEPUASAN%20PELANGGAN%22%29&sort_by=pubdate_dsc&format=rss 10 0 20 ISBN:9786238996889 https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=80566 ]]> By ASTUTININGSIH.
Yogyakarta Calibri Media 2025 .
viii, 90 p. , IND 21 c,.
9786238996889

]]> Place hold on Kepuasan pelanggan di era digital:

]]> https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=80566 ISBN:9786347303240 https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=80565 By ASTUTININGSIH.
Yogyakarta Calibri Media 2025 .
viii, 96 p. , IND 21 cm.
9786347303240

]]> Place hold on Strategi kepuasan pelanggan:

]]> https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=80565 ISBN:9786230103032 https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=74681 ]]> By TJIPTONO, Fandy.
Yogyakarta Andi 2019 .
xx, 436 p.; , IND 23 cm. .
9786230103032

]]> Place hold on Service quality dan customer satisfaction

]]> https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=74681 ISBN:9789792952469 https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=59239 ]]> By TJIPTONO, Fandy.
Yogyakarta Andi 2016 .
xii, 256 p.; , IND 23 cm.
9789792952469

]]> Place hold on Pelanggan puas? Tak cukup!

]]> https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=59239 ISBN:9786020280158 https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=59527 ]]> By SUTARI, Tatay.
Jakarta Elex Media Komputindo 2016 .
xviii, 148 p.; , IND 22 cm.
9786020280158

]]> Place hold on Service is nothing :

]]> https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=59527 ISBN:9789792940008 https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=54974 ]]> By HARYONO, P.M. Budi.
Yogyakarta Andi 2013 .
viii, 112 p.; , IND 23 cm.
9789792940008

]]> Place hold on How to manage costumer voice :

]]> https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=54974 ISBN:087389362X https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=47298 ]]> By HAYES, Bob E..
Wisconsin ASQ Quality Press 1998 .
xviii, 278 p.; , ENG 25 cm.
087389362X

]]> Place hold on Measuring customer satisfaction

]]> https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=47298 ISBN:0566077663 https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=47263 ]]> By HILL, Nigel.
Hampshire Gower 1996 .
x, 310 p.; , ENG 25 cm.
0566077663

]]> Place hold on Handbook of customer satisfaction measurement

]]> https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=47263 ISBN:9789796869978 https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=22465 ]]> By SUPRANTO, J.
Jakarta Rineka Cipta 1997 .
x, 294 p.; 21 cm , IND 9789796869978

]]> Place hold on Pengukuran tingkat kepuasan pelanggan untuk menaikkan pangsa pasar

]]> https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=22465 ISBN:9789792032413 https://opac-lib.ums.ac.id/cgi-bin/koha/opac-detail.pl?biblionumber=6723 ]]> By IRAWAN, Handi.
Jakarta Elex Media Komputindo 2003 .
xiii, 170 p.; 23 cm , IND 9789792032413

]]> Place hold on 10 prinsip kepuasan pelanggan

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